Privacy Policy
Last updated: September 28, 2026. This policy explains how The Mahj Society handles personal information.
1. Information we collect
- Order and contact information: name, email address, delivery address, telephone number and order contents.
- Customer-support information: messages, order questions and any details you choose to provide.
- Payment information: payment status and limited transaction identifiers. Complete card details are handled by the payment provider and are not stored on this website.
- Technical information: IP address or a hashed form of it, browser, device, pages visited, referring source and cookies or similar identifiers.
2. How information is used
We use information to process orders, arrange payment and delivery, provide customer support, prevent fraud, maintain security, improve the store and comply with tax and legal obligations.
3. Legal bases
Where required, we rely on performance of a contract, compliance with legal obligations, legitimate interests such as fraud prevention and service security, and consent for optional analytics or marketing.
4. Sharing information
We share only the information necessary with payment processors, shipping carriers, hosting and email providers, fraud-prevention services and, where enabled with consent, analytics providers. We do not sell personal information.
5. International transfers
The store is operated from China and uses service providers that may process information in other countries. Where required, appropriate safeguards such as standard contractual clauses should be used for international transfers.
6. Retention
Order and tax records are retained as required by applicable accounting and tax rules. Support messages are kept only as long as needed to resolve the issue and maintain business records. Analytics data is retained according to the configured retention period.
7. Cookies and analytics
Essential cookies keep the cart, checkout and security functions working. Optional analytics is used only where consent is required and granted. You can control browser cookies through your browser settings.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or export personal information, object to processing, or withdraw consent. Some records may need to be retained for tax, fraud-prevention or legal reasons.
9. Security
We use HTTPS, access controls and reasonable administrative measures to protect information. No internet system is completely secure, and we will follow applicable notification requirements if a material breach affects your rights.
10. Contact
Privacy questions or requests may be sent through WhatsApp at +86 158 8096 1991.